Dell Hiring Exp As Client Tech Support Associate
Dell Hiring Exp As Client Tech Support Associate @ Delhi
Reference Id : www.atozfreshers.com
Company Name: Dell
Website: www.dell.com
Role : Client Tech Support Associate
Education: Any Graduate
Experience: 6 - 12 months
Job Location: Delhi
Job Description:
Provides technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone.
Activities include recognition, research, isolation, resolution, and follow-up steps.
Screens, refers, and diagnoses internal inquiries and work requests as they relate to maintenance of personal computers utilizing experience and understanding of DELL MIS environment. May prepare help desk incident reports and assist in hardware and software evaluation. Involves use of problem management database and help desk system.
Candidate Profile
Candidate should possess Any degree from a recognised university.
6 Months to 2 years of relevant experience in a technical support role.
Candidates shoukd have Working Knowledge of Operating Systems such as Windows 9x, XP, NT,2000, Novell etc. Candidates shoukd have Knowledge of troubleshooting PC Hardware .Net Typing speed of 32 words with 90% plus accuracy.
Click Here TO Apply:
Reference Id : www.atozfreshers.com
Company Name: Dell
Website: www.dell.com
Role : Client Tech Support Associate
Education: Any Graduate
Experience: 6 - 12 months
Job Location: Delhi
Job Description:
Provides technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone.
Activities include recognition, research, isolation, resolution, and follow-up steps.
Screens, refers, and diagnoses internal inquiries and work requests as they relate to maintenance of personal computers utilizing experience and understanding of DELL MIS environment. May prepare help desk incident reports and assist in hardware and software evaluation. Involves use of problem management database and help desk system.
Candidate Profile
Candidate should possess Any degree from a recognised university.
6 Months to 2 years of relevant experience in a technical support role.
Candidates shoukd have Working Knowledge of Operating Systems such as Windows 9x, XP, NT,2000, Novell etc. Candidates shoukd have Knowledge of troubleshooting PC Hardware .Net Typing speed of 32 words with 90% plus accuracy.
Click Here TO Apply: