Red Hat Hiring Freshers For Tech Support @ Pune
Red Hat Hiring Freshers For Tech Support @ Pune
Reference Id : www.atozfreshers.com
Company Name : Red Hat
Website : www.redhat.com
Education : B.E/B.Tech/MCA/MCM/BSc/BCA
Experience : Freshers
Job Location : Pune
Role : Tech Support
Job Description
Perform basic investigation and troubleshooting of Red Hat enterprise application server suite of products and additional layered products to find resolutions for technical issues.
Gather information for each bug and provide analysis to fully understand the issue.
Propose and discuss fixes or workarounds and provide advice to educate customers.
Collaborate with engineering, product management, and support management teams to prioritize
customer requests.
Incorporate your findings to Red Hat's knowledge base.
Support Red Hat's global customers on technical issues through phone, chat, or remote access
tools during the customer's business hours.
Website : www.redhat.com
Click here
Reference Id : www.atozfreshers.com
Company Name : Red Hat
Website : www.redhat.com
Education : B.E/B.Tech/MCA/MCM/BSc/BCA
Experience : Freshers
Job Location : Pune
Role : Tech Support
Job Description
Perform basic investigation and troubleshooting of Red Hat enterprise application server suite of products and additional layered products to find resolutions for technical issues.
Gather information for each bug and provide analysis to fully understand the issue.
Propose and discuss fixes or workarounds and provide advice to educate customers.
Collaborate with engineering, product management, and support management teams to prioritize
customer requests.
Incorporate your findings to Red Hat's knowledge base.
Support Red Hat's global customers on technical issues through phone, chat, or remote access
tools during the customer's business hours.
Website : www.redhat.com
Click here