Dell Job Openings for Technical Support Associate in Mohali, Punjab
Dell Job Openings for Technical Support Associate in Mohali, Punjab
Reference Id : www.atozfreshers.com
Company Name : Dell International Services
Website : www.dell.com
Role : Associate/Senior Associate -(Technical)
Location : Mohali, Punjab
Qualification :
UG - B.Tech/B.E. - Any Specialization, B.Sc - Any Specialization,
Any Graduate - Any Specialization
PG - Post Graduation Not Required, MCA - Computers,
M.Sc - Any Specialization, Computers, MBA/PGDM - Any Specialization,
M.Com - Commerce, M.A - Any Specialization, Integrated PG - Any Specialization,
PG Diploma - Any Specialization, Computers
Doctorate - Doctorate Not Required
Experience : 0 to 3 yrs.
Key Skills : TECHNICAL SUPPORT domestic BPO
Job Description :
Diagnosis & resolving of the hardware problems and troubleshooting. Responsible for providing telephone/email/chat and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products. Verifies warranty entitlement and determines appropriate action. Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures. Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services
About Company :
Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell IT) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge.
Email : careers_mohali@dell.com
Contact Number : 0172-5020078
Reference Id : www.atozfreshers.com
Company Name : Dell International Services
 |
| www.atozfreshers.com |
Website : www.dell.com
Role : Associate/Senior Associate -(Technical)
Location : Mohali, Punjab
Qualification :
UG - B.Tech/B.E. - Any Specialization, B.Sc - Any Specialization,
Any Graduate - Any Specialization
PG - Post Graduation Not Required, MCA - Computers,
M.Sc - Any Specialization, Computers, MBA/PGDM - Any Specialization,
M.Com - Commerce, M.A - Any Specialization, Integrated PG - Any Specialization,
PG Diploma - Any Specialization, Computers
Doctorate - Doctorate Not Required
Experience : 0 to 3 yrs.
Key Skills : TECHNICAL SUPPORT domestic BPO
Job Description :
Diagnosis & resolving of the hardware problems and troubleshooting. Responsible for providing telephone/email/chat and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products. Verifies warranty entitlement and determines appropriate action. Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures. Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services
About Company :
Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell IT) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge.
Email : careers_mohali@dell.com
Contact Number : 0172-5020078