IBM walk-ins for Freshers/Exp as Associate/Senior Associate on 9th, 10th JANUARY 2014 in Hyderabad/Bangalore
IBM walk-ins for Freshers/Exp as Associate/Senior Associate on 9th, 10th JANUARY 2014 in Hyderabad/Bangalore
Reference Id : www.atozfreshers.com
Company Name : IBM India Private Limited
Website : www.ibm.com
Role : Associate/Senior Associate
Location : Bangalore / Hyderabad
Qualification : Any Graduate
Experience : 0 - 4 Years
Job Description :
Providing Voice, Email & Chat support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
Remote Infrastructure support delivery
perform problem cause analysis
Resolve routine customer problem
Ability to Identify Opportunity & Implement Process Improvements
Has technical experience and skills in the areas of problem determination, creativity and analysis.
Ability to meet a set of defined account agent productivity measurements.
Understanding of operating systems.
About Company :
IBM has been present in India since 1992. IBM India's solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances. IBM has been expanding its footprint in India - and has a presence in over 200 cities and towns across the country
Walkin Details :
Date: 6th, 7th, 8th, 9th, 10th JANUARY 2014
Time : 01.00PM to 04.00PM
Venue Details: -
IBM India Private Limited,
EGL D Block , Intermediate Ring Road,
Koramangala, Bangalore- 560071
(OR)
IBM India Pvt Ltd,
IBM Tower, 3B, MindSpace,
Survey No. 64, APIIC Software Layout,
Madhapur, Hyderabad-560081
Reference Id : www.atozfreshers.com
www.atozfreshers.com |
Company Name : IBM India Private Limited
Website : www.ibm.com
Role : Associate/Senior Associate
Location : Bangalore / Hyderabad
Qualification : Any Graduate
Experience : 0 - 4 Years
Job Description :
Providing Voice, Email & Chat support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
Remote Infrastructure support delivery
perform problem cause analysis
Resolve routine customer problem
Ability to Identify Opportunity & Implement Process Improvements
Has technical experience and skills in the areas of problem determination, creativity and analysis.
Ability to meet a set of defined account agent productivity measurements.
Understanding of operating systems.
About Company :
IBM has been present in India since 1992. IBM India's solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances. IBM has been expanding its footprint in India - and has a presence in over 200 cities and towns across the country
Walkin Details :
Date: 6th, 7th, 8th, 9th, 10th JANUARY 2014
Time : 01.00PM to 04.00PM
Venue Details: -
IBM India Private Limited,
EGL D Block , Intermediate Ring Road,
Koramangala, Bangalore- 560071
(OR)
IBM India Pvt Ltd,
IBM Tower, 3B, MindSpace,
Survey No. 64, APIIC Software Layout,
Madhapur, Hyderabad-560081