IBM Walk-ins for Freshers/EXp on 1st Feb as Associate/Senior Associate -(Technical)
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Company Name : IBM India Pvt. Ltd
Website : www.ibm.com
Role : Associate/Senior Associate -(Technical)
Location : Bengaluru/Bangalore, Hyderabad / Secunderabad
Qualification :
UG -Any Graduate - Any Specialization, Diploma - Any Specialization
PG - Any Postgraduate - Any Specialization
Doctorate - Doctorate Not Required
Experience : 0 - 4 Years
Job Description :
Providing Voice, Email & Chat support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
Remote Infrastructure support delivery
perform problem cause analysis
Resolve routine customer problem
Ability to Identify Opportunity & Implement Process Improvements
has technical experience and skills in the areas of problem determination, creativity and analysis.
Ability to meet a set of defined account agent productivity measurements.
Understanding of operating systems.
About Company :
IBM has been present in India since 1992. IBM India's solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances. IBM has been expanding its footprint in India - and has a presence in over 200 cities and towns across the country - either directly or through its strong business partner network.
Walkin Details :
Date : 1st February 2014
Time : 10.00AM to 01.00PM
Venue Details:-
IBM India Pvt. Ltd, SA 1, Opp to Jalbhavan, Banerghatta road, Bangalore
Or
IBM India Pvt. Ltd, 3A, Mindspace, Madhapur, Hi-Tech City, Hyderabad
Contact Person: - Deepak / Arun / Shravan.
Mandatory Documents To Be Carried With The Candidates:
Updated Resume
Copy of this Job Posting is Mandatory
Photo Id proof (PAN Card or Passport or Voter's Card or Driving License or Adhar card) Original
To take your candidature further, Pl register or create an account by clicking the below mentioned link and apply for this Job Requisition - GPSD-0563624 and upload your CV and Photo Id proof.