IBM Walk-ins for Technical Support Associate - IT Help Desk on 3rd Feb to 8th Feb 2014
IBM Walk-ins for Technical Support Associate - IT Help Desk on 3rd Feb to 8th Feb 2014
Reference Id : www.atozfreshers.com
Company Name : IBM India Pvt. Ltd
Website : https://www.ibm.com
Role : Technical Support Associate - IT Help Desk
Location : Bengaluru/Bangalore, Hyderabad / Secunderabad
Qualification :
UG -Any Graduate
PG - Any Postgraduate, Post Graduation Not Required
Doctorate - Doctorate Not Required
Experience : 1 - 4 Years
Job Description :
Technical Support Associate IT Help Desk
Joining Location- Bangalore / Hyderabad
Designation: -Technical Support Associate - Service Desk Delivery (SDD) VOICE PROCESS
Job Description:
Providing Voice, Email & Chat support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
# Remote Infrastructure support delivery
# perform problem cause analysis
# Resolve routine customer problem
# Ability to Identify Opportunity & Implement Process Improvements
# has technical experience and skills in the areas of problem determination, creativity and analysis.
# Ability to meet a set of defined account agent productivity measurements.
# Understanding of operating systems
Eligibility Criterion
# Freshers/ (Experienced up to 4yrs)
# Bachelor's Degree/ Diploma (12+3)
# Fluency in Communications Skills (both spoken and written)/ soft skills
# Excellent Communication skills
About Company :
IBM has been present in India since 1992. IBM India's solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances. IBM has been expanding its footprint in India
Walkin Details :
Date : 3rd to 8th February
Time : 10 AM
Venue Details: - 3rd, 4th, 5th, 6th, 7th February 2014
IBM India Private Limited, EGL D Block , Intermediate Ring Road, Koramangala, Bangalore- 560071
IBM India Pvt. Ltd, SA 1, Opp to Jalbhavan, Banerghatta road, Bangalore
(Or)
Venue Details: on 8th Feb
IBM India Pvt. Ltd, 3A, Mindspace, Madhapur, Hi-Tech City, Hyderabad
Reference Id : www.atozfreshers.com
Company Name : IBM India Pvt. Ltd
 |
| www.atozfreshers.com |
Website : https://www.ibm.com
Role : Technical Support Associate - IT Help Desk
Location : Bengaluru/Bangalore, Hyderabad / Secunderabad
Qualification :
UG -Any Graduate
PG - Any Postgraduate, Post Graduation Not Required
Doctorate - Doctorate Not Required
Experience : 1 - 4 Years
Job Description :
Technical Support Associate IT Help Desk
Joining Location- Bangalore / Hyderabad
Designation: -Technical Support Associate - Service Desk Delivery (SDD) VOICE PROCESS
Job Description:
Providing Voice, Email & Chat support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
# Remote Infrastructure support delivery
# perform problem cause analysis
# Resolve routine customer problem
# Ability to Identify Opportunity & Implement Process Improvements
# has technical experience and skills in the areas of problem determination, creativity and analysis.
# Ability to meet a set of defined account agent productivity measurements.
# Understanding of operating systems
Eligibility Criterion
# Freshers/ (Experienced up to 4yrs)
# Bachelor's Degree/ Diploma (12+3)
# Fluency in Communications Skills (both spoken and written)/ soft skills
# Excellent Communication skills
About Company :
IBM has been present in India since 1992. IBM India's solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances. IBM has been expanding its footprint in India
Walkin Details :
Date : 3rd to 8th February
Time : 10 AM
Venue Details: - 3rd, 4th, 5th, 6th, 7th February 2014
IBM India Private Limited, EGL D Block , Intermediate Ring Road, Koramangala, Bangalore- 560071
IBM India Pvt. Ltd, SA 1, Opp to Jalbhavan, Banerghatta road, Bangalore
(Or)
Venue Details: on 8th Feb
IBM India Pvt. Ltd, 3A, Mindspace, Madhapur, Hi-Tech City, Hyderabad