Amazon Walk-ins for Associate/Senior Associate on 21st Dec
Amazon Walk-ins for Associate/Senior Associate on 21st Dec
Reference Id : www.atozfreshers.com
Company Name : Amazon Development Centre (India) Pvt. Ltd
Website : http://www.india.amazon.com/careers
Role : Associate/Senior Associate
Location : Bengaluru/Bangalore
Qualification :
UG - Any Graduate - Any Specialization, Graduation Not Required, B.Sc - Any Specialization, B.Com - Commerce, B.A - Any Specialization, B.B.A - Management, BCA - Computers, BHM - Hotel Management
PG - Any Postgraduate - Any Specialization, Post Graduation Not Required
Doctorate - Any Doctorate - Any Specialization, Doctorate Not Required
Experience : 0.6 to 2 yrs.
Key Skills : BPO and ITES, bpo non, e - mail support
Job Description :
Demonstrates clear and polite written and oral communication.
Escalates sellers issues appropriately and correctly. Demonstrates timely accurate and professional customer service.
Maintains a positive and professional demeanor and portrays the company in a positive light.
Demonstrates knowledge and use of departmental resources, policies and procedures.
Answers messages in authorized email queues as directed by Workflow and Supervisor.
Understands and correctly uses all available tools.
Maintains acceptable email handle time, while remaining friendly and informative.
Maintains productivity (currently measured in Contacts per Hour CPH) at or above published standard for skill group.
Maintain quality (currently measured in Expressed Dissatisfaction Rate - EDR) at or below published standard for skill group.
Logs in on time; logs out not before the end of scheduled shift.
Staffs entire phone shift and "aux codes" correctly for all breaks, meals, meetings and events.
Actively seeks solutions and identifies trends to appropriate personnel including possible solutions or suggestions.
Demonstrates appropriate sense of urgency for email response times.
All other duties as assigned
About Company :
Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform.
Walkin Details :
Date : 21st Dec 2013
Time : 10:30 AM 12:00 PM
Venue:
Amazon.com
6th Floor, World Trade Center
Brigade Gateways, Dr. Rajkumar Road
Malleswaram (West)
Bangalore.
Landmark: Behind Orion Mall.
Reference Id : www.atozfreshers.com
 |
| www.atozfreshers.com |
Company Name : Amazon Development Centre (India) Pvt. Ltd
Website : http://www.india.amazon.com/careers
Role : Associate/Senior Associate
Location : Bengaluru/Bangalore
Qualification :
UG - Any Graduate - Any Specialization, Graduation Not Required, B.Sc - Any Specialization, B.Com - Commerce, B.A - Any Specialization, B.B.A - Management, BCA - Computers, BHM - Hotel Management
PG - Any Postgraduate - Any Specialization, Post Graduation Not Required
Doctorate - Any Doctorate - Any Specialization, Doctorate Not Required
Experience : 0.6 to 2 yrs.
Key Skills : BPO and ITES, bpo non, e - mail support
Job Description :
Demonstrates clear and polite written and oral communication.
Escalates sellers issues appropriately and correctly. Demonstrates timely accurate and professional customer service.
Maintains a positive and professional demeanor and portrays the company in a positive light.
Demonstrates knowledge and use of departmental resources, policies and procedures.
Answers messages in authorized email queues as directed by Workflow and Supervisor.
Understands and correctly uses all available tools.
Maintains acceptable email handle time, while remaining friendly and informative.
Maintains productivity (currently measured in Contacts per Hour CPH) at or above published standard for skill group.
Maintain quality (currently measured in Expressed Dissatisfaction Rate - EDR) at or below published standard for skill group.
Logs in on time; logs out not before the end of scheduled shift.
Staffs entire phone shift and "aux codes" correctly for all breaks, meals, meetings and events.
Actively seeks solutions and identifies trends to appropriate personnel including possible solutions or suggestions.
Demonstrates appropriate sense of urgency for email response times.
All other duties as assigned
About Company :
Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform.
Walkin Details :
Date : 21st Dec 2013
Time : 10:30 AM 12:00 PM
Venue:
Amazon.com
6th Floor, World Trade Center
Brigade Gateways, Dr. Rajkumar Road
Malleswaram (West)
Bangalore.
Landmark: Behind Orion Mall.