IBM Walk-ins for Freshers/Experienced on 7th Dec


IBM Walk-ins for Freshers/Experienced on 7th Dec

Reference Id : www.atozfreshers.com
www.atozfreshers.com


Company Name  : IBM
                            
Website    : https://jobs3.netmedia1.com/cp/search.jsp?trac=hp_in&jobati
    
Role    : Associate/Senior Associate -(Technical)
    
Location : Bengaluru/Bangalore, Hyderabad / Secunderabad
    
Qualification    :
UG - Any Graduate - Any Specialization, Diploma - Any Specialization

PG - Any Postgraduate - Any Specialization
          
Experience : 0 - 4 Years

Key Skills : Technical Support, Technical Support Associate, Service Desk Delivery, Chat support, Remote Infrastructure
        
Job Description    :
Providing Voice, Email & Chat support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.

# Remote Infrastructure support delivery

# perform problem cause analysis

# Resolve routine customer problem

# Ability to Identify Opportunity & Implement Process Improvements

# has technical experience and skills in the areas of problem determination, creativity and analysis.

# Ability to meet a set of defined account agent productivity measurements.

# Understanding of operating systems

Desired Profile     Eligibility Criterion

# Freshers/ (Experienced up to 4yrs)

# Bachelor's Degree/ Diploma (12+3)

# Fluency in Communications Skills (both spoken and written)/ soft skills

# Excellent Communication skills

Additional Information

# working in Rotational shifts is a mandate. Candidates applying and selected for the job will be expected to work in Rotational shifts - including evening and night shifts. Shifts will 24x7 in nature and can vary depending on geographies supported.
    
About Company    :
IBM has been present in India since 1992. IBM India's solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances.

IBM has been expanding its footprint in India - and has a presence in over 200 cities and towns across the country - either directly or through its strong business partner network. IBM India has clearly established itself as one of the leaders in the Indian Information Technology (IT) Industry - and continues to transform itself to align with global markets and geographies to grow this leadership position. Widely recognised as an employer of choice, IBM holds numerous awards for its industry-leading employment practices and policies.

The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes IBM India from other companies in the industry.

To know more about business units at IBM India, click on the 'About Us' link above.
     
Walkin Details :

Date : 7th December 2013

Time :10.00AM to 01.00PM

Venue Details:-

IBM India Pvt. Ltd, SA 1, Opp to Jalbhavan, Banerghatta road, Bangalore

or

IBM India Pvt. Ltd, 3A, Mindspace, Madhapur, Hi-Tech City, Hyderabad
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