Amazon Freshers Openings for Associate - Non Voice E-mail Support in Bengaluru/Bangalore
Job Description:Overview: Seller Support at AMAZON
Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. The Seller Support team acts as the primary interface between Amazon and our business partners. We obsess over providing world class support to Merchants selling on the Amazon platform. We strive to predict the Seller's needs before they recognize they may have a problem, create innovative self-help tools, and provide solutions to help our partners better serve their customers.
Note:- Please share your updated profile to felicim@amazon.com. we will intimate on the interviews Scheduled post shortlisting. No Direct Walk-ins Entertained.
Position Description: Seller Support Associate
LOCATION : Bangalore
Qualification/ Knowledge and Skills
Education: Any Graduation (other than BE, BTech and MBA Freshers)
Language: English
Experience within a customer service environment preferred. Desire to expand skills into new areas.
Technical (Computers & Internet) savvy is required. Business acumen in areas of e-commerce and retail.
Committed seller advocate, drive process & tool improvements.
Enthusiasm and strong self-motivation.
Strong prioritization and time management skills, with a high degree of flexibility.
Embrace constant change with flexibility and good grace.
Demonstrate appropriate sense of urgency for contact response time in the face of variable workflow.
Demonstrates effective communication, composure, and professional attitude
Exemplary performance record, particularly with regard to quality & productivity
Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox.
Salary:INR 1,75,000 - 3,00,000 P.A
Industry:BPO / Call Centre / ITES
Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category:Voice
Role:Associate/Senior Associate -(NonTechnical)
Keyskills:Customer Service E - mail SupportChat process
Desired Candidate Profile
Education: UG - Any Graduate - Any Specialization, Graduation Not Required, B.Tech/B.E. - Any Specialization, B.Sc - Any Specialization, B.Com - Commerce, B.A - Any Specialization, B.B.A - Management, BCA - Computers, BHM - Hotel Management
PG - Any Postgraduate - Any Specialization, Post Graduation Not Required
Doctorate - Any Doctorate - Any Specialization, Doctorate Not Required
Company Profile
Amazon Development Centre (India) Pvt. Ltd.
http://www.india.amazon.com/careers
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