HDFC Bank Openings for Associate Manager - System Analyst


Job Description :

    Resolution of all incidents and service requests raised as per SLA
    Ability to understand the technical architecture and functional flow of applications.
    Track all errors/bugs, RCA and report status weekly.
    Providing immediate response communication and resolution communication of problems raised with HDFCSL -IT.
    Additional initiatives to be taken towards improvement of systems.
    Implementation of change requests in co-ordination with Project team.
    Following internal change management process for change requests.
    Managing internal and external user /department expectation by timely resolutions and review meetings.
    Managing onsite resources and allocation of service requests to them.
    Weekly review of incidents and service request logged and tracking status of all request raised by business users.
    Managing & tracking of all vendor payments.
    Ensure project / activity status reports for each application is sent to the vendor on a weekly basis.
    Vendor performance status reports (as per defined format) to be sent to the reporting manager on a weekly basis.
    Cost Savings through Estimation Reviews & Negotiations on Contracts / Developments. Will be tracked by reporting manager
    Managing all AMC contracts and timely review with internal legal team.
    Development and Support experience in .net ,MS SQL or PL/SQL
    Understanding of database Architecture.

Salary: Not Disclosed by Recruiter

Industry: Insurance

Functional Area: IT Software - Application Programming, Maintenance

Role Category:
Programming & Design

Role: System Analyst

Key skills: Oracle .NET Asp .Net

Education: UG - Any Graduate - Any Specialization, Graduation Not Required
PG - Any Postgraduate - Any Specialization, Post Graduation Not Required
Doctorate - Doctorate Not Required

Company Profile

HDFC Std life
http://www.hdfclife.com

Contact Details:


Recruiter Name: Jigisha Purohit

Contact Company: HDFC Std life

Address:
12th Floor, Lodha Excellus, Apollo Mill Compund, N.M.Joshi Marg Mahalakshmi MUMBAI,Maharashtra,India

Telephone:
91-22-67516985

http://www.hdfclife.com
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