RMS Openings for Senior Solution Analyst-css
Job Description:The Client Support Services (CSS) organisation employs around 100 colleagues globally. Offices are located in the hub of our major markets to facilitate client relationships, proactive service activities and to ensure client satisfaction and revenue protection.
Responsible for disseminating new knowledge or feedback of product/ service related issues to other RMS staff or clients as necessary;
Collaborate closely with other functions to proactively support/ resolve client questions;
Contribute to specified Product Expert communities (PEC) with global colleagues to create continuous domain knowledge exchange;
Possess the ability to represent team on cross-functional assignments;
Qualifications and Skills:
Either a BA/ BS Degree in a related subject or proven experience in a similar product or technical support role is essential;
Understanding of RMS product suite is highly desired but not essential as in-depth training will be given;
Must have strong problem-solving aptitude and previous client facing responsibilities;
Knowledge of risk or catastrophe modeling or the Insurance market is highly desired;
Possess advanced knowledge and usage of case management systems (i.e. Salesforce);
Possess the ability to utilize Access, SQL and other 3rd party applications to access RMS data.
Desired Profile:
Experience: 4 - 8 Years
Industry Type: IT-Software / Software Services
Role: Other
Functional Area: Other
Education: UG - Any Graduate
PG - Any Postgraduate
DOCTORATE - Doctorate Not Required
Location: Noida
Keywords: Solution AnalystCSS SQL applications
Contact: HR
RMS Risk Mangement Solutions India Pvt Ltd
Website http://www.rms.com
Reference 13664
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